Shipping Policy

We currently ship nationwide across the Philippines.

Orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation message with tracking details.

Metro Manila: 1–3 business days
Provincial Areas: 3–7 business days

Please note that delivery timelines may vary depending on courier delays, weather conditions, holidays, or peak periods.

Shipping fees are calculated at checkout based on your location and order size.

Please ensure all shipping details are correct before placing your order.

Neum is not responsible for delays or failed deliveries due to incomplete or incorrect addresses provided by the customer.